HP ProLiant DL380 G7 Server Maintenance and Service Guide Abstract This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware components and software. This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment. ProLiant DL380 G7 Ram Upgrades. Upgrading the memory to your HP ProLiant DL380 G7 server is the quickest and least expensive way to improve the life of your server in a matter of minutes. Installing the highest capacity memory modules in each memory socket will give you optimal speed improvements.

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Product description

The HP ProLiant DL380 G7 Server continues to deliver on its heritage of engineering excellence with increased flexibility and performance, enterprise-class uptime and HP Insight Control manageability, 2 socket Intel Xeon performance, and 2U density fora variety of applications.

Product features

Description
Six-Core Processors

  • Intel Xeon Processor X5690 (3.46 GHz, 12MB L3 Cache, 130 W, DDR3-1333, HT, Turbo1/1/1/1/2/2)

  • Intel Xeon Processor X5680 (3.33 GHz, 12MB L3 Cache, 130 W, DDR3-1333, HT, Turbo1/1/1/1/2/2)

  • Intel Xeon Processor X5675 (3.06 GHz, 12MB L3 Cache, 95 W, DDR3-1333, HT, Turbo2/2/2/2/3/3)

  • Intel Xeon Processor X5670 (2.93 GHz, 12MB L3 Cache, 95 W, DDR3-1333, HT, Turbo2/2/2/2/3/3)

  • Intel Xeon Processor X5660 (2.80 GHz, 12MB L3 Cache, 95 W, DDR3-1333, HT, Turbo2/2/2/2/3/3)

  • Intel Xeon Processor X5650 (2.66 GHz, 12MB L3 Cache, 95 W, DDR3-1333, HT, Turbo2/2/2/2/3/3)

  • Intel Xeon Processor E5649 (2.53 GHz, 12MB L3 Cache, 80 W, DDR3-1333, HT, Turbo1/1/1/1/2/2)

  • Intel Xeon Processor E5645 (2.40 GHz, 12MB L3 Cache, 80 W, DDR3-1333, HT, Turbo1/1/1/1/2/3)

  • Intel Xeon Processor L5640 (2.26 GHz, 12MB L3 Cache, 60 W, DDR3-1333, HT, Turbo2/2/3/3/4/4)

  • Intel Xeon Processor X5687 (3.60 GHz, 12MB L3 Cache, 130 W, DDR3-1333, HT, Turbo 1/1/2/2)

  • Intel Xeon Processor X5672 (3.20 GHz, 12MB L3 Cache, 130 W, DDR3-1333, HT, Turbo 1/1/2/2)

  • Intel Xeon E5640 (2.66 GHz/4-core/12MB/80 W, DDR3-1066, HT, Turbo 1/1/2/2) Processor

  • Intel Xeon E5630 (2.53 GHz/4-core/12MB/80 W, DDR3-1066, HT, Turbo 1/1/2/2) Processor

  • Intel Xeon E5620 (2.40 GHz/4-core/12MB/80 W, DDR3-1066, HT, Turbo 1/1/2/2) Processor

  • Intel Xeon E5606 (2.13 GHz/4-core/8MB/80 W, DDR3-1066) Processor

  • Intel Xeon E5506 (2.13 GHz/4-core/4MB/80 W, DDR3-800) Processor

  • Intel Xeon E5603 (1.60 GHz/4-core/4MB/80 W, DDR3-1066) Processor

  • Intel Xeon L5630 (2.13 GHz/4-core/12MB/40 W, DDR3-1066, HT, Turbo 1/1/2/2) Processor

Cache memory(One of the following depending on Model)

  • Up to 12MB (1 x 12MB) Level 3 cache for all 5600 series processors

  • Up to 8MB (1 x 8MB) Level 3 cache for all 5500 series processors

Intel 5520 Chipset
Upgradeable to 2 processors (12 cores)

  • Advanced ECC (multi-bit error protection)

  • Mirroring mode

  • Online Spare supported on 5600 Series

  • Lockstep mode

DDR3 Registered (RDIMM) and Unbuffered (UDIMM)
12GB (6 x 2GB) PC3-10600R (DDR3-1333) Registered DIMMs
6GB (3 x 2GB) PC3-10600R (DDR3-1333) Registered DIMMs
4GB (2 x 2GB) PC3-10600R (DDR3-1333) Registered DIMMs
4GB (2 x 2GB) PC3-10600E (DDR3-1333) Unbuffered DIMMS
384GB (12 x 32GB) for Registered Memory configurations3
48GB (12 x 2GB) for Unbuffered Memory configurations4
Two HP NC382i Dual Port Multifunction Gigabit Server Adapters (four ports total) with TCP/IP Offload Engine, including support for Accelerated iSCSI
Expansion Slots #
Bus Width6
Bus Number7
Primary Riser(Standard)
PCIe Gen2
X16
Full Length, Full Height Slot
PCIe Gen2
X8
Half Length, Full Height Slot
PCIe Gen2
X8
Half Length, Full Height Slot
4
X8
16
5
X4
20
6
X4
23
PCIe/PCI-X Riser(Optional Primary)
NOTE: PCI-X support is limited to PCI-X cards only.
PCI-X(133 MHz)
N/A
Full Length, Full Height
PCI-E Gen2
X16
Half Length, Full Height
PCI-E Gen2
X8
Half Length, Full Height
NOTE: PCI-X support is limited to PCI-X cards only.
PCI-X(133 MHz)
Not applicable
Full Length, Full height slot
PCI-E Gen2
X16
Half Length, Half Height
PCI-E Gen2
X8
Half Length, Half Height
1
x16
13
x16 PCIe Riser(Optional Secondary)
PCIe Gen2
x16
Full Length, Full Height Slot
Storage controller(One of the following depending on Model)

  • Entry Models: HP Smart Array P410i/Zero Memory Controller (RAID 0/1/1+0)

  • Base Models: HP Smart Array P410i/256MB Controller (RAID 0/1/1+0/5/5+0)

  • Performance Models: HP Smart Array P410i/1G FBWC Controller (RAID 0/1/1+0/5/5+0)

  • Available upgrades: 1G FBWC, 512MB FBWC, 256MB, 512MB with BBWC, Battery kit upgrade (for the 256MB cache), and Smart Array Advanced Pack (SAAP)

None Standard
Optical Drive (One of the following depending on Model)
None Standard on Entry, High Efficiency, and Base Models
NOTE: No support on LFF HD Models, or when upgrading to optional 8 SFFHD.
HP Slim SATA DVD RW Optical Drive Standard on Performance Models
NOTE: The Optical Drive option is not available when upgraded with the additional 8 SFF drive cage, or in the LFF Models
None Standard
Standard (8) small form factor (SFF) hot-plug drive bays to support Serial Attached SCSI (SAS) and Serial ATA (SATA) drives
Optional second drive cage for additional (8) SFF drive bays (total 16)
Optional cage for (6) Large Form Factor SAS/SATA hard drive bays
19.2TB
Hot Plug LFF SATA
6 x 4TB (with optional LFF drive cage)
12.8TB
Hot Plug SFF SATA SSD
16 x 400GB (with optional SFF drive cage)
6.4TB
Interfaces
1
2 (1 front, 1 back)
4
1
1
1
1
1
5 total: 2 front, 2 back, 1 internal

  • ACPI 2.0 Compliant

  • PCI 2.2 Compliant

  • WOL Support

  • Microsoft Logo certifications

  • USB 2.0 Support

High voltage power cord ships standard with all part numbers.
Fully redundant hot plug fans ship standard (N+1).
Click here to access the article for cabling HPE ProLiant DL380 G7 Server .
Integrated ATI ES1000, 64MB video standard

  • 16 bit color: maximum resolution of 1600 x 1200

  • 32 bit color: maximum resolution of 1280 x 1024

Rack (2U)Height 8.59 cm (3.38 in); Width: 44.54 cm (17.25 in); Depth: 69.98 cm (27.25 in)

  • Power-on password

  • Keyboard password

  • QuickLock, Network Server Mode

  • Serial interface control

  • Administrator's password

NOTE:1: HT indicates that the processor model supports Intel Hyper-Threading Technology. Turbo indicates the maximum potential frequency increment when using Intel Turbo Boost Technology, with 6, 5, 4, 3, 2, and 1 cores active. DDR3 speed is the maximum memory speed of the processor. Actual memory speed may depend on the quantity and type of DIMMs installed. For the Intel 5000, and 5600 Series, the letter preceding the model number indicates the performance/wattage of the processor. 'X' denotes High Performance/Wattage; 'E' denotes Enterprise performance/Wattage (Mainstream); and 'L' denotes Lower Wattage. Up to 2 processors supported. Performance configurations include two processors. Mixing different processor models is not supported.

2: If only one processor is installed, only half the DIMM slots are available. When populating with the 16GB Memory Kits (Quad-Rank), only 12 DIMMs can be populated. For G6 and G7 servers using Xeon 5600 series processors, the default memory speed is1333 MHz with either one or two DIMMs per channel. For G6 and G7 servers using Xeon 5500 series processors, an RBSU option is available to disable 1333 MHz operation (which will result in 1067 MHz operation). UDIMM support is only on 12-slot servers. Depending on the memory configuration and processor model, the memory speed may run at1333 MHz, 1066 MHz, or 800 MHz.

Click here to see the Online Memory Configuration Tool.

3: Using PC3-8500R DDR3 Registered (RDIMM) memory, operating at800 MHz when fully populated at 2 DIMMs per Channel in 12 slots.

4: Using PC3-10600E DDR3 Unbuffered (UDIMM) memory, operating at 1066 MHz when fully populated at 2 DIMMs per Channel in 12 slots.

5: The system board has 2 PCI connectors, but the below riser cards have the actual PCI slots, to which PCI cards attach. Up to six available PCI-Express Gen2 slots, optional mixed PCI-X / PCI-Express or x16 PCI configurations available.

6: Indicates the number of physical electrical lanes running to the connector.

7: Default bus assignment (in decimal). Inserting cards with PCI bridges may alter the actual bus assignment number.

8: HP ProLiant DL servers no longer ship standard with a 12-foot NEMA 5-15P to C13 power cords(227099-001) that allow connection to 110 V US wall outlets in a home or office. ProLiant DL servers are primarily connected to PDU's in data center racks so they now ship standard with only a PDU 6-footC-14 to C13 power cord (142258-002). If a user wishes to power a ProLiant DL server using a 110 Vreceptacle (NEMA-15), the 12-foot NEMA 5-15 to C13 power cord (227099-001) must be ordered separately. Also available: 110 volt 6-Foot NEMA 5-15p to C13 (AF556A).

9: One processor models include four fans. Two processor models include six fans.

10: Maximum resolution available via iLO 3 remote console for ProLiant is 1280 x 1024 (for 32 bit color) and 1600 x 1200 (DVR max resolution).

11: Gen8 hard drives are incompatible to Generation 7 and below servers.

Software overview

Description
Operating Systems and Virtualization Software Support for ProLiant Servers

  • Microsoft Windows Server

  • Red Hat Enterprise Linux (RHEL)

  • SUSE Linux Enterprise Server (SLES)

  • Oracle Solaris

  • VMware

  • Citrix XenServer

NOTE:Click here for more information on HP's Certified and Supported ProLiant Servers for OS and Virtualization Software and latest listing of software drivers available for the server.

Link to specifications page

Click here to view the specifications page for the DL380 G7 Server .

Link to warranty information

Click here to check the warranty status.

Click here for detailed information regarding worldwide limited warranty and technical support.

Link to QuickSpecs

  • Click here to access the HPE ProLiant DL380 G7 Server Worldwide QuickSpecs in html format.

  • Click here to access the HPE ProLiant DL380 G7 Server Worldwide QuickSpecs in pdf format.

  • Click here to access the QuickSpecs homepage, which provides access to the QuickSpecs for other regions/countries.

Link to drivers, firmwares, softwares and manuals

Click here for the drivers, firmware, software and manuals.

Related documents for the product

Click here to view the list of available documents for the DL380 G7 server .

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.

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Where can I find detailed information on the DL360 G7 specifications and supported options?

The DL360 G7 QuickSpecs include descriptions of all models of the ProLiant DL360 G7 and an extensive list of supported options from HP.

What is the difference between DL360 G7 Entry, Efficiency, Base, Performance Models?

The new ProLiant DL360 G7 offers multiple partially configured models with different processor models, Smart Array RAID controllers, memory capacity, and other options. The exact specs for these models can be found in the server QuickSpecs under the 'Model' heading.

What new product specific options are available for the ProLiant DL360 G7 server?

The DL360 G7 offers Intel Six Core processors, iLO 3, 4x1Gb NICs and optional support for an optical drive; up to 8 small form factor (SFF) hard drives. For a complete list of options, including product specific, please refer to the 'Options' section of the server QuickSpecs.

What DL360 G6 options can be shared with the DL360 G7?

Most options supported on G6 will be supported on G7. Refer to QuickSpecs for more information.

What operating systems are supported on the ProLiant DL360 G7?

Operating system support includes:

  • Microsoft Windows 2003 (all version except for DataCenter edition)

  • Microsoft Windows 2008

  • LINUX 5 (Red Hat, SuSE, United)

  • Oracle Solaris

  • VMware (ESX3.5,ESX4, ESXi4.OU4)/ Xen Source/RH and SLES XEN/ Microsoft Hyper-V

For a complete and up-to-date listing of supports OS's and versions, please visit our OS Support Matrix or QuickSpecs.

Does the DL360 G7 support video graphics cards?

The DL360 G7 will support many third party video graphics cards up to 150w (Size dependent-full-length, full-height or low profile but doesn't support Double Wide form factor)

Does the DL360 G7 support the 6Gb SAS or 3Gb SATA technology?

The DL360 G7 is both 3 and 6Gb SAS and 3Gb SATA ready.

Does my DDR3 Memory always run at 1333MHz?

It depends on your processor model, and memory configurations. Please refer to the Quick Specs for details.

What rack options are available for the DL360 G7?

Two rack options are available to address the challenges of cable management for a 1U server. An optional ambidextrous cable management arm can be attached to the rack rail. Cables from the server are set inside the arm, significantly improving in rack servicing.For out of rack servicing, optional PDU extension bars have been designed specifically for a 1U server. These PDU's have shortened power cords already attached to the PDU. This significantly reduces the cable bulk from power cords, especially when running redundant power in the server. To service the system, simply unplug the shortened power cables and remove the service from the rack.

See the Quick Specs for details.

Does HP offer racking solutions for my ProLiant DL360 G7 in Telco and Third Party Racks?

Yes, the DL360 G7 slide out rail system provides tool-free support for racks with square or round mounting holes (including HP/Compaq 10000, 9000. 7000 and HP series), with an adjustment range of 24-inch to 36-inch. Installation into Telco racks requires a 3rd party option kit. Click here for more information .

Can the SD Card slot or USB ports on the DL360 G7 be used as a boot device or floppy replacement?

Utilities are now available that allow the use of SD Card/ USB instead of floppy for a number of tasks, including system boot from USB drive key. For additional information, view the HP Drive Key Boot Utility whitepaper.

How does SD Card/USB compare to floppy?

USB 2.0 offers a fast interface for low speed peripheral devices - including storage devices. USB drive keys support large data capacities. Available capacities on USB disk keys can support anywhere from 16 to 300 times more capacity than a 1.44MB floppy disk.

What are the system health LEDs used for? What do the different colors mean (green, red, amber)?

On the front panel is the SID(Systems Insight Display) that lays out the internal components with LEDs that are used to help diagnose a server failure. When an internal component fails, the indication is made on an internal component LED (amber) and on the front panel. If the item is serviceable without removing the server hood, as in the case of a redundant power supply failure, the External Health LED will illuminate. If the item is serviceable by removing the hood, as in the case of a fan failure, the Internal Health LED will illuminate.

If no failures have occurred, the system health LEDs will be green. If a failure has occurred, but a redundant feature has enabled the system to continue running, the LED will be amber. If the failure is critical and is/has caused the system to shutdown, the LED will be red. These LEDs serve as local indicators for several failure conditions. Insight Manager will continue to report these, and many other failure conditions, as well.

What new management features are available on G7?

SIM and Insight Control Manager provide the essential infrastructure management that speeds server deployment, proactively manages health, optimizes power management, and offers control from anywhere - now on broader selection of supported operating environments.

What Service offerings are recommended?

HP recommends customers purchase for deployment, HP Care Pack hardware installation and start up and same day 24×7 hardware support combined with software technical support for operating system and management software. This combination provides ready access to technical expertise, will help minimize downtime, and enable customers to focus on their core business.

Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.

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